Privacy Policy

Introduction

This policy tells you what you can expect me to do with your personal information, which is collected, stored safely and used to provide my services.

My website address is www.bethanyrosindell.com and any questions regarding your personal information and how it’s processed can be directed to bethany@bethanyrosindell.com 

Principles

I take online privacy and data security seriously and this Privacy Policy outlines my approach to data processing where I act as a data controller. 

I will only collect data for specific purposes and not beyond what is necessary for sensible business reasons for doing so – e.g. providing my services – to minimise the amount of information collected.

I will not use your data for purposes other than those for which it was collected, as stated here  without your prior consent. You are welcome to request amendments to the data held on you and I will keep it for as long as is required to accomplish its purpose in accordance with my insurance provider's advice.

What information is collected, used, and why

I collect or use some/all of the following information to provide my business services:

  • Names and contact details

  • Age and/or Date of birth

  • Payment details (as contractually agreed with clients)

  • Any information you choose to share in relation to your personal circumstances when you contact me  

Occasionally I might ask for other data, such as GP information or audio recordings of sessions. Any such material will only be collected with your express consent and handled in line with ICO best practice guidelines. As per the above principles, I encourage you not to provide me with personal data that isn’t asked for.

How I collect, use and share personal data  

Your personal information is provided directly and voluntarily by you when you engage with me in order to enquire about my services. I will collect information from you when you contact me via my website, social media accounts or email, book a call with me via my booking system or enter into a contract with me as a client.

I will never share your personal data with third parties without your express consent. 

How I store your information  

I have in place appropriate technical and organisational measures to ensure the security, confidentiality, integrity and availability of personal data in my possession. Your information is securely stored either on my computer or in cloud-based storage, such as G-Drive, both of which are password protected and not publicly accessible. GoCardless is a third-party provider used to process payments and their own privacy policy can viewed on their website. Whilst every reasonable effort is taken to protect your information, no method of digital storage is 100% secure and its security cannot be guaranteed.

Legal basis for processing your data 

The lawful basis for collecting and using your data for providing my service is if you have voluntarily provided it for the performance of a contract and for compliance with a legal obligation which I must perform.

Your legal rights as a data subject

Under data protection law, you have rights including, asking me for copies of, making amendments to rectify inaccuracies in and erasing your personal data. This does not include erasing details which I’m obliged to retain for therapeutic, legal, administrative or security purposes.

You also have the right to ask that I transfer the personal data you gave me to another organisation, or to you, in certain circumstances and with your express consent in writing to the above email.

Links from my website

My site may contain links to and from other websites which are operated by individuals and companies over which I have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use policies. I do not accept any responsibility or liability for these policies. I advise you to check the policies for third party sites before you submit any personal data to the website.

Cookies and website analytics

This website uses cookies so that when you visit again, the pages will load faster. If you want to block cookies you can do that on your own browser.

Changes to this policy 

This Privacy Policy was last updated on 1 August 2024 and is reviewed annually, or upon changes to relevant Data Protection Legislation being published, whichever is sooner.

I do not intend to process your personal information except for the reasons stated within this privacy notice. I reserve the right to update this Privacy Policy from time to time. Where appropriate, I will contact you to notify you of any material changes made. You should also refer to our website periodically so that you may access and view our latest Privacy Policy. This will ensure that you understand how we are using your personal data and your legal rights around our usage of such personal data.

If you have any questions or concerns regarding our data protection or privacy policies, please contact me at bethany@bethanyrosindell.com and I will be happy to respond.